Manager's and Supervisor's Corner

Conflict Resolution Program Resources:

• EOD's EOD's Conflict Resolution Services
• Elder and Family Meditation
• Office of Mediation & Ombuds Services​​
• EAP's Conflict Resolution Program
• Tips for Managers to Help Staff Return to Work with Highlights

 

Specialized Trainings by Departmental Request

Referring Your Employee​
How to Refer
When an employee appears to be struggling with work and/or personal issues, their manager may refer the employee to the County of Santa Clara Employee Assistance Program (EAP). The EAP offers a safe, free and confidential place to talk with a licensed professional counselor, to find out about available community resources, and to figure out new plans of action.

However, Managers may not realize that EAP is there for Managers, too. EAP can offer Managers help in a number of different ways: face-to-face counseling for personal issues, phone and/or face-to-face consultation regarding workplace issues, and specialized training for your work group.

Counseling for Managers

You may find it helpful to schedule an appointment for yourself to deal with the stresses of your demanding life, including those of being a manager in these difficult times.

We suggest that you offer this 45 minute video on Conflict Skills to your employees.
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