If you believe you have a medical or mental health emergency we ask that you call 911 or go to your nearest hospital. In addition, you can call the National Suicide Prevention Lifeline 1(800) 273-8255 or Santa Clara County Suicide & Crisis Hotline 1(800) 278-4204 for phone intervention and emotional support.
EAP often schedules the same week we get calls and occasionally can schedule on the same day; however, certain peak times are popular (e.g., 5:30 pm) and consequently, less available. We do receive cancellations and reschedules so we encourage you to call back and see if slots become available. We try to help get you in as soon as possible in urgent situations but we do not accept walk-ins.